EQ3
  • 12-Sep-2018 to 28-Sep-2018 (PST)
  • Winnipeg
  • Winnipeg, MB, CAN
  • Full Time

EQ3 is an imaginative leader in creative furniture and accessory design is seeking extraordinary individual to fill the full -time position of Customer Service Representative to be part of their high-energy EQ3 Retail Operations team, located at EQ3's Head Office, at 70 Lexington Park. Successful candidate will be responsible for providing a high standard of service for retail customers. Working some Evenings and weekends hours will be required.

Skills and abilities required... 

  • Ability to communicate effectively in English (both oral and written) French is an asset
  • Able to deal in a professional and patient manner with customers
  • Must possess excellent interpersonal and listening skills
  • Previous experience working in customer service
  • Self-motivated, with a very positive attitude and strong work ethic
  • Strong organizational skills with excellent attention to detail
  • Excellent working knowledge of MS Windows, Word and Excel
  • Able to work as part of a team or with very little supervision
  • Proven problem-solving ability

Duties include...

  • Manage outstanding orders by responding to back orders or discontinued products
  • Answer all customer inquiries regarding the status of orders, product information, new product introductions, product availability, pricing, product complaints, and service complaints
  • Provide high quality customer service
  • Develop a strong relationship with manufacturing and service departments

Benefits Include.

  • Competitive Salary
  • Benefits package, including
  • A culture of trust, transparency, teamwork, communication, accountability

Send cover letter and resume to: careers@eq3.ca

(Note: Only candidates to be interviewed will be contacted)

 

EQ3
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