• 05-Dec-2017 to 29-Dec-2017 (PST)
  • Winnipeg
  • Winnipeg, MB, CAN
  • Full Time

EQ3 is a leading furniture company specialized in the design, manufacturing and selling of modern furniture and accessories. We are looking for someone who understands the value of results-driven customer service.  The successful candidate for Account Representative will be responsible for providing a high standard of service and support as well as coordinate the administrative side of our accounts.  This is a full-time position located at EQ3's Head Office, at 70 Lexington Park. 

Skills and abilities required...

  • Ability to multi-task in a fast-paced environment
  • Excellent organizational skills
  • Have a working knowledge of Microsoft Office including Excel
  • Meticulous attention to detail
  • Proven problem-solving ability
  • Experience in customer service or sales role is a plus
  • Able to communicate effectively in English (both oral and written), French and Spanish is an asset.

Duties include...

  • Process and verify orders from customers (Sales Reps, Wholesale dealers/buyers and internal customers)
  • Immediately respond to customer inquiries related to: shipping dates, quality issues, new series availability, pricing, product scheduling/allocation, product knowledge overview, marketing materials
  • Proactively update Sales Representatives with information that will increase and maintain their awareness of the retailer's business needs (pricing discrepancies, customer preferences, quality concerns etc.)
  • Confirm product availability, SKU, pricing and item description information is accurate
  • Provide support to the EQ3 Wholesale team including Vice President, Business Development Manager and Sales Reps
  • Complete special projects as assigned

Benefits include...

  • Competitive salary
  • Benefits package, including
  • A culture of trust, transparency, teamwork, communication, accountability and passion

Send cover letter and resume to: careers@eq3.com

(Note: Only candidates to be interviewed will be contacted

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